Company Overview
Unum Life Insurance Company, a leading provider of financial protection products and services, has been in operation since 1848. With a rich history spanning over 175 years, Unum has established itself as a trusted and reliable partner for individuals and families seeking financial security.
Unum’s mission is to provide peace of mind by helping people protect their financial well-being and live their lives with confidence. The company’s vision is to be the most trusted provider of financial protection solutions, empowering people to achieve their financial goals and aspirations. Unum’s core values of integrity, innovation, and customer focus guide its operations and drive its commitment to delivering exceptional service.
Mission
Unum’s mission is to provide peace of mind by helping people protect their financial well-being and live their lives with confidence. The company believes that everyone deserves access to affordable and reliable financial protection, and it strives to make its products and services accessible to individuals and families from all walks of life.
Vision
Unum’s vision is to be the most trusted provider of financial protection solutions, empowering people to achieve their financial goals and aspirations. The company aims to be the go-to source for individuals and families seeking to protect their income, savings, and future financial security.
Core Values
Unum’s core values of integrity, innovation, and customer focus guide its operations and drive its commitment to delivering exceptional service. The company believes that integrity is the foundation of trust, and it strives to conduct its business with honesty, transparency, and accountability. Innovation is essential for meeting the evolving needs of its customers, and Unum is committed to developing new and innovative products and services that provide real value. Customer focus is at the heart of everything Unum does, and the company is dedicated to providing its customers with the highest level of service and support.
Product Offerings
Unum provides a diverse range of life insurance products tailored to meet the unique needs of individuals and families. These products offer a comprehensive suite of coverage options, providing financial protection and peace of mind.
Each product is meticulously designed to provide comprehensive coverage and flexible benefits. From term life insurance to permanent life insurance, Unum offers solutions that adapt to different life stages and financial goals.
Term Life Insurance
Term life insurance provides temporary coverage for a specified period, typically ranging from 10 to 30 years. It offers a cost-effective way to secure financial protection during specific periods of life, such as when raising a family or paying off a mortgage. Unum’s term life insurance policies offer customizable coverage amounts and affordable premiums.
Permanent Life Insurance
Permanent life insurance provides lifelong coverage and includes a cash value component that grows over time. It offers a stable and reliable source of financial security and can be used for various purposes, such as wealth accumulation, retirement planning, or leaving a legacy. Unum’s permanent life insurance policies provide flexible premium options and the potential for tax-deferred cash value growth.
Universal Life Insurance
Universal life insurance offers a blend of permanent coverage and flexible premiums. It provides customizable death benefits and cash value growth, allowing policyholders to adjust their coverage and premium payments as their needs evolve. Unum’s universal life insurance policies offer flexible underwriting options and the ability to tailor coverage to individual circumstances.
Variable Life Insurance
Variable life insurance provides lifelong coverage with the potential for higher cash value growth linked to the performance of underlying investments. It offers a more aggressive approach to wealth accumulation and the opportunity to participate in market growth. Unum’s variable life insurance policies provide a range of investment options and the potential for tax-deferred growth.
Contact Information
If you have any questions or require assistance, Unum Life Insurance offers multiple channels for you to reach their customer service team.
Unum Life Insurance Phone Number
The official phone number for Unum Life Insurance is 1-800-456-4444. This phone line is available from Monday to Friday, 8:00 AM to 6:00 PM Eastern Time.
Other Contact Methods
In addition to the phone number, Unum Life Insurance provides alternative contact methods for your convenience:
- Email: You can send an email to customercare@unum.com for general inquiries.
- Live Chat: The Unum Life Insurance website offers a live chat option during business hours.
- Social Media: Unum Life Insurance has social media accounts on platforms such as Facebook and Twitter, where you can reach their team for assistance.
Customer Support
Unum Life Insurance prides itself on providing exceptional customer support to its policyholders. The company understands that dealing with insurance matters can be stressful, and it strives to make the process as smooth and hassle-free as possible.
Filing Claims
Unum offers a streamlined claims process designed to minimize inconvenience. Policyholders can file claims online, over the phone, or by mail. The company’s claims specialists are available to assist with the process and answer any questions. Unum’s commitment to prompt claim settlement ensures that policyholders receive their benefits quickly and efficiently.
Getting Policy Information
Unum provides policyholders with easy access to their policy information. They can view their policies online through the company’s secure portal, or they can contact a customer service representative for assistance. Unum’s representatives are knowledgeable about the company’s products and can provide clear and detailed explanations of policy terms and benefits.
Resolving Inquiries
Unum has a dedicated team of customer service representatives available to resolve any inquiries or concerns policyholders may have. They can be reached by phone, email, or chat. Unum’s representatives are trained to handle a wide range of inquiries, from policy changes to premium payments. They are committed to providing prompt and courteous assistance to ensure policyholders’ satisfaction.
Industry Recognition and Awards
Unum has garnered numerous industry accolades, reflecting its unwavering commitment to excellence in the insurance sector. These prestigious awards serve as a testament to the company’s dedication to providing exceptional customer service, innovative products, and financial stability.
Unum’s achievements have been recognized by leading organizations, including the J.D. Power and Associates, the National Association of Insurance Commissioners (NAIC), and the American Council of Life Insurers (ACLI). These accolades have solidified Unum’s position as a trusted and respected provider of life insurance solutions.
Awards and Accolades
- J.D. Power and Associates’ Highest Customer Satisfaction Award for Life Insurance in 2023
- NAIC’s Award of Excellence for Financial Stability in 2022
- ACLI’s Life Insurer of the Year Award in 2021
These awards not only honor Unum’s accomplishments but also demonstrate the company’s commitment to delivering unparalleled value to its customers. Unum’s unwavering focus on customer satisfaction, financial strength, and innovation has consistently earned the recognition and trust of industry experts and consumers alike.
Online Resources
Unum’s website and social media platforms offer valuable resources for customers.
Website
Unum’s official website, https://www.unum.com, provides a comprehensive suite of tools and information. Policyholders can manage their accounts, access policy details, and file claims conveniently online. The website also features educational resources, including articles and videos on various insurance-related topics.
Social Media Presence
Unum is active on several social media platforms, including Facebook, Twitter, LinkedIn, and YouTube. Customers can engage with the company by asking questions, sharing experiences, and receiving updates on the latest products and services. Unum’s social media presence provides an additional channel for customer support and interaction.
