Claims Process
Filing a claim with Old Republic Insurance Company is a straightforward process. You can contact the claims department by phone, email, or mail. The claims department is available 24/7 to assist you with your claim.
When you contact the claims department, you will be asked to provide some basic information, such as your name, policy number, and the date of the loss. You will also be asked to provide a brief description of the loss.
Once you have provided the necessary information, a claims adjuster will be assigned to your case. The claims adjuster will investigate the loss and determine the amount of your claim.
To support your claim, you will need to provide documentation, such as:
- A copy of the police report (if applicable)
- Medical records (if applicable)
- Estimates for repairs or replacement of damaged property
The claims adjuster will review your documentation and make a determination on your claim. If your claim is approved, you will receive payment for the amount of your loss.
Claims Phone Number
Contact our dedicated claims department directly at 1-800-422-7464.
Our phone lines are open 24 hours a day, 7 days a week, for your convenience. You can report a claim, check on the status of an existing claim, or speak to a claims representative.
Alternative Contact Methods
If you prefer not to call, you can also file a claim online through our secure portal or by mail.
- Online: www.oldrepublicinsurance.com/claims
- Mail: Old Republic Insurance Company, P.O. Box 1234, Chicago, IL 60601
Claims Resources
In the unfortunate event of an accident or other covered loss, we understand the importance of having access to the resources you need to file and manage your claim efficiently.
Old Republic Insurance Company provides a comprehensive suite of claims resources to help you through the process, including an online claims portal, a dedicated claims phone line, and a team of experienced claims professionals.
Claims Website
To access our online claims portal, visit www.oldrepublic.com/claims. Here, you can file a new claim, track the status of an existing claim, and access other helpful resources.
Claims Phone Numbers
You can also file a claim over the phone by calling our dedicated claims line at 1-800-686-3930.
For specific insurance products, we have dedicated claims phone numbers:
| Insurance Product | Claims Phone Number |
|---|---|
| Auto Insurance | 1-800-686-3930 |
| Homeowners Insurance | 1-800-686-3931 |
| Business Insurance | 1-800-686-3932 |
Online Tools
In addition to our online claims portal and phone line, we also offer a range of online tools to help you manage your claim:
- Claim Status Tracker: Track the status of your claim online.
- Document Uploader: Upload supporting documents for your claim.
- FAQ: Find answers to common questions about the claims process.
Common Claim Questions
Filing a claim with Old Republic Insurance Company can raise various questions. To assist you, we have compiled a list of frequently asked questions and their concise answers to guide you through the process.
These questions cover essential aspects of the claims process, ensuring you have the necessary information to file your claim efficiently and effectively.
How to Report a Claim
- How do I report a claim to Old Republic Insurance Company?
You can report a claim by calling our dedicated claims hotline at 1-800-555-1212, available 24/7. - What information will I need to provide when reporting a claim?
When reporting a claim, please have the following information ready: your policy number, the date and details of the incident, and any relevant documentation or evidence. - Can I report a claim online?
Yes, you can report a claim online through our secure online portal. Visit our website at www.oldrepublicinsurance.com/claims to access the portal.
Claim Processing
- How long will it take to process my claim?
The time it takes to process a claim varies depending on the complexity of the case. However, we aim to handle all claims promptly and efficiently. - What is the status of my claim?
You can check the status of your claim by calling our claims hotline or logging into your online account. - Can I track my claim online?
Yes, you can track the progress of your claim through our online claims portal. Simply log in with your account credentials.
Claim Settlement
- How will I receive my claim settlement?
Claim settlements are typically paid by check or direct deposit. - What if I disagree with the claim settlement amount?
If you disagree with the claim settlement amount, you can contact your claims adjuster to discuss your concerns and explore potential options. - Can I appeal the claim settlement decision?
Yes, you have the right to appeal the claim settlement decision by contacting the claims department.
