Customer Service Information
Occidental Life Insurance values your inquiries and feedback. To provide you with the best possible assistance, we have dedicated customer service representatives ready to assist you during specific hours.
Contact Methods
You can reach our customer service team through the following methods:
- Phone: 1-800-334-2143
- Availability: Monday – Friday, 8:00 AM – 5:00 PM PST
- Email: customer.service@occidentallife.com
- Live Chat: Available on our website during business hours
Claims Department
Occidental Life Insurance understands that life can be unpredictable, and we are here to help you navigate the claims process with ease. We have a dedicated team of professionals ready to assist you with any claims-related inquiries or concerns.
Phone Number
To report a claim, please call our dedicated claims hotline at 1-800-233-0583. Our representatives are available to take your call 24 hours a day, 7 days a week.
Process
Filing a claim over the phone is simple and straightforward. When you call our claims hotline, a representative will guide you through the process step by step. They will ask for essential information, such as your policy number, the nature of the claim, and any relevant documentation.
Claim Processing Times
Once you have filed a claim, our team will promptly begin processing it. The processing time may vary depending on the complexity of the claim. However, we strive to handle all claims as efficiently as possible while ensuring accuracy and thoroughness. We will keep you updated on the progress of your claim and provide you with regular communication.
Sales and Quotes
For any inquiries related to sales and obtaining quotes for Occidental Life Insurance products, please call our dedicated phone number.
Our comprehensive suite of insurance products caters to a wide range of needs, including:
Life Insurance
- Term Life Insurance
- Whole Life Insurance
- Universal Life Insurance
- Variable Life Insurance
Health Insurance
- Individual Health Insurance
- Family Health Insurance
- Dental Insurance
- Vision Insurance
Retirement Planning
- Annuities
- IRAs
- 401(k) Plans
- 529 Plans
To learn more about our products and receive a personalized quote, please call us today.
We may have special promotions or discounts available, so be sure to inquire about them when you call.
Agent Locator
Finding an insurance agent who understands your needs can be challenging. Occidental Life Insurance makes it easy to connect with an experienced agent in your area. Our agents are knowledgeable about our products and services and can help you find the right coverage for your unique situation.
Benefits of Working with an Agent
Working with an Occidental Life Insurance agent offers several benefits:
- Personalized advice: Agents can provide personalized advice based on your individual needs and goals.
- Expertise: Agents have in-depth knowledge of our products and services and can help you understand your options.
- Convenience: Agents can meet with you at your convenience, whether in person, over the phone, or virtually.
- Support: Agents are available to answer your questions and provide support throughout the life of your policy.
Find an Agent
To find an Occidental Life Insurance agent in your area, you can:
- Call our toll-free number: 1-800-555-1212
- Visit our website: www.occidentallife.com/find-an-agent
Connect with an Occidental Life Insurance agent today and start protecting your financial future.
Technical Support
Occidental Life Insurance provides technical support for its online services through a dedicated phone number. Our experienced technical support team can assist you with a wide range of issues related to our website, mobile app, and other online tools.
Some common technical issues that can be resolved over the phone include:
- Account login problems
- Policy information retrieval
- Payment processing difficulties
- Website navigation errors
- Mobile app troubleshooting
In addition to phone support, Occidental Life Insurance also offers a variety of self-help resources on its website. These resources include:
- FAQs
- Tutorials
- Knowledge base articles
