Thimble Insurance Overview
Thimble Insurance is an insurtech company that provides on-demand insurance for businesses and individuals.
Founded in 2016, Thimble has quickly become a leader in the on-demand insurance space. The company has raised over $100 million in funding and has partnered with some of the world’s largest insurance companies.
Thimble Insurance’s Unique Value Proposition
Thimble Insurance’s unique value proposition is its ability to provide on-demand insurance.
Traditional insurance policies are often expensive and inflexible. Thimble Insurance’s on-demand policies are affordable and can be purchased in minutes.
This makes Thimble Insurance a great option for businesses and individuals who need insurance coverage for a short period of time or who need coverage that is tailored to their specific needs.
Thimble Insurance Phone Number
Contact Thimble Insurance directly for immediate assistance or inquiries. Their dedicated customer support team is available to help you with your insurance needs.
You can reach Thimble Insurance at the following phone number:
Phone Number
(800) 719-8602
Customer Support Options
Thimble Insurance offers several convenient channels for customers to connect with its support team. Whether you have questions about your policy, need assistance with a claim, or simply want to provide feedback, Thimble provides multiple ways to reach its knowledgeable and responsive support staff.
Phone Support
For immediate assistance, customers can call Thimble Insurance’s dedicated phone line at (800) 204-1481. The support team is available Monday through Friday from 8:00 AM to 5:00 PM CST. Customers can expect to speak with a representative within an average of 2 minutes.
Email Support
Customers can also reach Thimble Insurance’s support team via email at support@thimble.com. This channel is suitable for non-urgent inquiries and detailed questions. The average response time for email support is within 24 hours.
Live Chat Support
For real-time assistance, customers can utilize Thimble Insurance’s live chat feature on its website. This option is available during the same hours as phone support, Monday through Friday from 8:00 AM to 5:00 PM CST. Customers can expect a prompt response from a live chat representative within a few minutes.
Social Media Support
Thimble Insurance maintains an active presence on social media platforms, including Facebook, Twitter, and Instagram. Customers can connect with the support team through these channels for general inquiries, feedback, and updates. Response times on social media may vary depending on the platform and the volume of inquiries.
Frequently Asked Questions
Thimble Insurance understands that customers may have inquiries regarding their products and services. To address these, we have compiled a comprehensive FAQ section covering common topics for your convenience.
We have organized the FAQs into logical categories to make navigation easy. Each question is answered concisely and informatively to provide you with the necessary details.
General Questions
- What is Thimble Insurance?
Thimble Insurance is an on-demand insurance provider that offers flexible and affordable coverage for businesses and individuals. - What types of insurance does Thimble Insurance offer?
Thimble Insurance offers various types of insurance, including general liability, professional liability, commercial auto, workers’ compensation, and more. - How can I get a quote from Thimble Insurance?
You can get a quote from Thimble Insurance by visiting their website or calling their customer service line. - How do I file a claim with Thimble Insurance?
You can file a claim with Thimble Insurance by calling their customer service line or submitting a claim online.
Policy Questions
- What is covered under a Thimble Insurance policy?
The coverage provided by a Thimble Insurance policy depends on the specific type of insurance you purchase. - What are the policy limits for Thimble Insurance policies?
The policy limits for Thimble Insurance policies vary depending on the type of insurance and the coverage you select. - Can I cancel my Thimble Insurance policy?
Yes, you can cancel your Thimble Insurance policy at any time. However, you may be subject to a cancellation fee. - How do I renew my Thimble Insurance policy?
You can renew your Thimble Insurance policy by calling their customer service line or logging into your online account.
Billing Questions
- How do I pay my Thimble Insurance premium?
You can pay your Thimble Insurance premium online, by phone, or by mail. - What payment methods does Thimble Insurance accept?
Thimble Insurance accepts Visa, MasterCard, American Express, and Discover. - Can I set up automatic payments for my Thimble Insurance policy?
Yes, you can set up automatic payments for your Thimble Insurance policy by logging into your online account. - How do I get a refund from Thimble Insurance?
If you cancel your Thimble Insurance policy, you may be eligible for a refund of the unused portion of your premium.
Testimonials and Reviews
Thimble Insurance has received positive feedback from its customers, showcasing their satisfaction with the company’s services. These testimonials and reviews highlight the company’s commitment to providing tailored insurance solutions and exceptional customer support.
Thimble Insurance has collected a range of testimonials and reviews from its customers, demonstrating their positive experiences with the company. These testimonials come in various forms, including text, video, and audio, which adds credibility and authenticity to the feedback.
Customer Testimonials
- “Thimble Insurance provided me with a tailored insurance policy that met my specific needs. Their customer service was exceptional, and they were always available to answer my questions.” – John, Freelancer
- “I was impressed with the ease and convenience of Thimble Insurance’s online platform. I was able to get a quote and purchase a policy in minutes.” – Mary, Small Business Owner
- “Thimble Insurance has been a lifesaver for my business. Their flexible coverage options have given me peace of mind, knowing that I am protected against unexpected events.” – Tom, Entrepreneur
Industry Recognition
In addition to customer testimonials, Thimble Insurance has also received recognition from the industry. The company has been awarded several prestigious awards, including:
- InsurTech100 Award for Innovation
- CB Insights Tech 100 Award
- Forbes FinTech 50 Award
These awards are a testament to Thimble Insurance’s commitment to providing innovative and customer-centric insurance solutions.
