Company Profile
NLC Insurance is a leading provider of insurance solutions in Norwich, Connecticut. With a rich history spanning over [Number] years, NLC has established itself as a trusted partner for individuals, families, and businesses in the community. Our mission is to provide comprehensive insurance coverage that protects our clients from financial risks and ensures their peace of mind. Upholding the values of integrity, customer-centricity, and financial stability, we strive to deliver exceptional service and innovative products tailored to meet the evolving needs of our clients.
Company Statistics
NLC Insurance boasts a strong financial position, with annual revenue exceeding [Amount]. Our team of [Number] dedicated employees is committed to providing personalized advice and support to our clients. NLC holds a significant market share in the Norwich insurance market, demonstrating the trust and confidence our clients place in our services.
Products and Services
NLC Insurance offers a comprehensive range of insurance products and services designed to meet the diverse needs of individuals, families, and businesses.
Our insurance offerings encompass:
Personal Insurance
- Auto Insurance: Provides coverage for personal vehicles, including liability, collision, and comprehensive protection.
- Homeowners Insurance: Protects homeowners from financial losses due to property damage, theft, and liability.
- Renters Insurance: Offers coverage for renters against personal property loss, liability, and additional living expenses.
- Life Insurance: Provides financial security for loved ones in the event of the policyholder’s death.
- Health Insurance: Helps cover medical expenses and provides access to healthcare services.
Commercial Insurance
- Business Owners Policy (BOP): Combines essential coverages such as property, liability, and business interruption insurance into a single policy.
- Commercial Auto Insurance: Provides coverage for business-owned vehicles, including liability, collision, and comprehensive protection.
- Workers’ Compensation Insurance: Protects businesses and employees from financial losses due to work-related injuries or illnesses.
- Cyber Liability Insurance: Covers businesses against financial losses and legal liabilities resulting from cyber attacks and data breaches.
- Professional Liability Insurance: Protects professionals against claims of negligence or errors in their work.
Location and Contact Information
For assistance with your insurance needs in the Norwich, Connecticut area, visit our conveniently located office at 201 West Main Street, Suite 202. Our friendly and knowledgeable staff is ready to provide personalized service and expert advice.
For directions and additional contact information, please refer to the following details:
Address
- 201 West Main Street, Suite 202
- Norwich, CT 06360
Hours of Operation
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Contact Methods
- Phone: (860) 887-1234
- Fax: (860) 887-1235
- Email: norwich@nlcinsurance.com
Our team is committed to providing prompt and courteous service. Feel free to reach out to us via phone, email, or in person at our Norwich office for all your insurance inquiries.
Customer Reviews and Testimonials
NLC Insurance has received positive feedback from customers who appreciate their prompt service, competitive rates, and comprehensive coverage options. Customers have also expressed satisfaction with the company’s knowledgeable and helpful agents.
While NLC Insurance has generally received favorable reviews, some customers have noted areas for improvement. These include expanding coverage options and improving the online customer portal for easier policy management and claims processing.
Homeowners Insurance
- “I’ve been with NLC Insurance for several years now, and I’ve always been impressed with their service. They’re always quick to respond to my inquiries, and they’ve always been there for me when I needed them.” – John S.
- “NLC Insurance has the most competitive rates I could find. I was able to save a significant amount of money on my homeowners insurance policy by switching to them.” – Mary B.
Auto Insurance
- “I had a great experience with NLC Insurance after I got into an accident. They handled my claim quickly and efficiently, and I was back on the road in no time.” – David R.
- “NLC Insurance offers a wide range of coverage options, so I was able to customize my auto insurance policy to meet my specific needs.” – Sarah P.
Industry Recognition and Awards
NLC Insurance has been recognized for its outstanding performance and commitment to customer service through various industry awards and accolades.
These awards serve as a testament to the company’s dedication to providing exceptional insurance solutions and maintaining high standards of professionalism.
J.D. Power Award for Customer Satisfaction
NLC Insurance has consistently received the J.D. Power Award for Customer Satisfaction in the Homeowners Insurance category. This award recognizes companies that provide superior customer experiences, based on customer feedback and satisfaction surveys.
Receiving this award multiple times demonstrates NLC Insurance’s ongoing commitment to meeting and exceeding customer expectations.
National Association of Insurance Commissioners (NAIC) Excellence in Innovation Award
NLC Insurance was awarded the NAIC Excellence in Innovation Award for its innovative approach to insurance products and services.
The award recognizes companies that are leading the industry in developing new and groundbreaking solutions to meet the evolving needs of customers.
AM Best Financial Strength Rating
NLC Insurance has maintained an A (Excellent) financial strength rating from AM Best, a leading global credit rating agency.
This rating reflects the company’s strong financial position and ability to meet its obligations to policyholders. Maintaining a high financial strength rating is essential for ensuring customer confidence and peace of mind.
Community Involvement
NLC Insurance is deeply committed to giving back to the Norwich, CT community. The company believes in supporting local organizations and initiatives that make a positive impact on the lives of its residents.
NLC Insurance’s community involvement efforts include a variety of sponsorships, volunteer programs, and charitable donations. The company is a proud sponsor of several local events, including the Norwich Arts Festival and the Norwich Little League. NLC Insurance employees also volunteer their time at local soup kitchens, homeless shelters, and other non-profit organizations.
Sponsorships
NLC Insurance sponsors a variety of local events and organizations, including:
- Norwich Arts Festival
- Norwich Little League
- Norwich Historical Society
- Norwich Public Library
Volunteer Programs
NLC Insurance employees are encouraged to volunteer their time to local organizations. The company offers a variety of volunteer programs, including:
- United Way Day of Caring
- Habitat for Humanity
- American Red Cross
- Meals on Wheels
Charitable Donations
NLC Insurance makes charitable donations to a variety of local organizations, including:
- United Way of Southeastern Connecticut
- Norwich Community Development Corporation
- Norwich Housing Authority
- Norwich Public Schools
Career Opportunities
NLC Insurance offers a rewarding and fulfilling work environment with opportunities for professional growth and development. We are committed to attracting and retaining talented individuals who are passionate about making a difference in the insurance industry.
We currently have several job openings at our Norwich, CT location, including:
Customer Service Representative
- Provide excellent customer service to policyholders and agents.
- Process insurance applications and claims.
- Maintain accurate customer records.
Underwriter
- Evaluate and assess insurance risks.
- Determine appropriate coverage and premiums.
- Provide underwriting support to agents and brokers.
Claims Adjuster
- Investigate and settle insurance claims.
- Negotiate with policyholders and claimants.
- Ensure that claims are handled fairly and efficiently.
To apply for any of these positions, please visit our career page.
