Company Overview
Established in 1963, Garrison Property and Casualty Insurance Company is a leading provider of insurance solutions for individuals, families, and businesses.
Our mission is to protect our clients from financial risks and provide peace of mind through comprehensive insurance coverage. We strive to be the trusted partner for our clients, offering tailored solutions and exceptional customer service.
Financial Performance
Garrison Property and Casualty Insurance Company has consistently maintained a strong financial position. With assets exceeding $10 billion and a market share of over 5%, we are well-positioned to meet the evolving needs of our clients.
Customer Service
Garrison Property and Casualty Insurance Company values customer satisfaction and provides various channels for policyholders to reach out.
The company offers 24/7 phone support, allowing customers to connect with a live representative at any time. Garrison’s online portal enables policyholders to manage their accounts, view policy details, and file claims conveniently. Additionally, customers can communicate with the company via email or live chat during business hours.
Responsiveness and Helpfulness
Garrison’s customer service team is known for its prompt and efficient response. Representatives are courteous and knowledgeable, striving to resolve inquiries and provide solutions promptly. Customer reviews consistently praise the team’s willingness to go the extra mile and provide personalized assistance.
“I had a question about my policy coverage, and the customer service representative I spoke to was extremely helpful and clear in their explanation. They resolved my issue quickly and even provided additional information that was beneficial.” – Satisfied Customer
Claims Process
Filing a claim with Garrison Property and Casualty Insurance Company is a straightforward and efficient process. The company provides various channels for reporting claims, including online, over the phone, or through a mobile app. Once a claim is reported, a dedicated claims adjuster will be assigned to guide you through the process.
The claims settlement process at Garrison is designed to be transparent and timely. The company’s claims adjusters work diligently to investigate claims promptly and provide fair and equitable settlements. The settlement process typically involves the following steps:
Claim Investigation
The claims adjuster will conduct a thorough investigation to determine the cause and extent of the loss. This may involve reviewing the policy, inspecting the damaged property, and interviewing witnesses.
Claims Settlement
Based on the investigation findings, the claims adjuster will determine the amount of coverage available and make a settlement offer. The settlement offer will be based on the policy terms and conditions, as well as the actual loss sustained.
Claim Payment
Once the settlement is agreed upon, Garrison will promptly issue payment to the policyholder. The payment can be made via check, direct deposit, or other preferred methods.
Customer Satisfaction
Garrison Property and Casualty Insurance Company places great importance on customer satisfaction. The company’s claims department is committed to providing excellent service and resolving claims fairly and efficiently. As a testament to its commitment, Garrison has consistently received high claims satisfaction ratings from independent organizations.
Financial Stability
Garrison Property and Casualty Insurance Company prioritizes maintaining a robust financial position to fulfill its obligations to policyholders. The company has consistently received strong financial stability ratings from reputable agencies, including A.M. Best, Fitch Ratings, and Standard & Poor’s. These ratings indicate Garrison’s exceptional ability to meet its financial commitments, even during challenging economic conditions.
Comparison to Competitors
Garrison’s financial stability compares favorably to its competitors in the industry. The company’s strong capital reserves and conservative underwriting practices ensure its ability to withstand potential losses and maintain its financial strength. Garrison’s financial stability provides policyholders with confidence that their claims will be processed and paid promptly, regardless of market fluctuations or economic downturns.
Contact Information
Contact Garrison Property and Casualty Insurance Company today to get a free quote or to file a claim.
We’re available 24/7 to help you with your insurance needs.
Phone Number
1-800-555-1212
Website
Email Address
info@garrisoninsurance.com
Social Media
Contact Table
You can also contact us by department using the table below:
| Department | Phone Number | Email Address |
|---|---|---|
| Sales | 1-800-555-1212 | sales@garrisoninsurance.com |
| Claims | 1-800-555-1313 | claims@garrisoninsurance.com |
| Customer Service | 1-800-555-1414 | service@garrisoninsurance.com |
