Erie Insurance Janesville, WI Branch Overview
The Erie Insurance Janesville, WI branch is conveniently located at 2626 Humes Road, Janesville, WI 53546. The branch can be contacted by phone at (608) 752-8995. The branch is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM.
The Erie Insurance Janesville, WI branch has been serving the Janesville community for over 20 years. The branch is staffed by a team of experienced insurance professionals who are dedicated to providing excellent customer service. The branch offers a wide range of insurance products and services, including auto insurance, home insurance, business insurance, and life insurance.
Insurance Products and Services
The Erie Insurance Janesville, WI branch offers a wide range of insurance products and services to meet the needs of individuals, families, and businesses. The branch offers:
- Auto insurance
- Home insurance
- Business insurance
- Life insurance
Erie Insurance Agents in Janesville, WI
The Janesville, WI branch of Erie Insurance is staffed by a team of experienced and knowledgeable insurance agents. These agents are dedicated to providing personalized service and finding the right coverage for your needs.
To contact an agent, you can call the branch at (608) 752-7400 or visit the office at 2600 Milton Ave, Janesville, WI 53545. You can also request a quote online at erieinsurance.com.
Agent Profiles
- Agent Name: John Smith
- Contact Information: (608) 752-7400, john.smith@erieinsurance.com
- Specialties: Homeowners insurance, auto insurance, business insurance
- Experience and Qualifications: 10+ years of experience in the insurance industry, licensed in Wisconsin
- Agent Name: Jane Doe
- Contact Information: (608) 752-7400, jane.doe@erieinsurance.com
- Specialties: Life insurance, health insurance, financial planning
- Experience and Qualifications: 5+ years of experience in the insurance industry, licensed in Wisconsin
- Agent Name: Michael Jones
- Contact Information: (608) 752-7400, michael.jones@erieinsurance.com
- Specialties: Commercial insurance, workers’ compensation insurance, employee benefits
- Experience and Qualifications: 15+ years of experience in the insurance industry, licensed in Wisconsin
Erie Insurance Customer Service in Janesville, WI
Erie Insurance is committed to providing excellent customer service to its policyholders in Janesville, WI. Customers can contact Erie Insurance for various support needs through multiple channels, including phone, email, and online self-service tools.
The Erie Insurance Janesville, WI branch offers in-person customer service during regular business hours. Customers can visit the branch to inquire about policies, file claims, and receive personalized assistance from a licensed insurance agent.
Phone Support
Customers can call the Erie Insurance Janesville, WI branch directly at [insert phone number] during business hours. The phone support team is available to answer questions, provide policy information, and assist with claims processing. The typical response time for phone calls is within a few minutes.
Email Support
Customers can also contact Erie Insurance Janesville, WI via email at [insert email address]. The email support team typically responds to inquiries within one business day. Customers can use email to submit questions, request policy changes, or report claims.
Online Self-Service
Erie Insurance provides a convenient online self-service portal where customers can manage their policies and access account information 24/7. Customers can log in to the portal to view policy details, make payments, file claims, and request policy changes. The online self-service tools are user-friendly and offer a quick and easy way to handle insurance-related tasks.
Claims Processing
Erie Insurance understands that filing a claim can be a stressful experience. The Janesville, WI branch has a dedicated claims team that is available to guide customers through the claims process and ensure a smooth and efficient resolution. Customers can file claims by phone, email, or online through the self-service portal. The claims team is committed to providing prompt and fair settlements.
Billing Assistance
Customers can contact the Erie Insurance Janesville, WI branch for assistance with billing inquiries, payment options, and account management. The billing support team can help customers understand their bills, set up payment plans, and resolve any billing issues. Customers can reach the billing support team by phone or email during business hours.
Erie Insurance Claims Process in Janesville, WI
Filing a claim with Erie Insurance in Janesville, WI, is a straightforward process designed to assist you in your time of need. Here’s a step-by-step guide to help you navigate the claims process:
Reporting Your Claim
To report a claim, you can:
– Call the Erie Insurance claims department at 1-800-367-3743.
– Visit the Erie Insurance Janesville, WI branch at 1800 W. Court St. Suite 200, Janesville, WI 53546.
– File a claim online at https://www.erieinsurance.com/file-a-claim.
Claims Handling Process
Once your claim is reported, an Erie Insurance claims adjuster will be assigned to your case. The adjuster will:
– Contact you to gather information about the incident.
– Investigate the claim to determine coverage and liability.
– Work with you to determine the amount of your claim settlement.
– Help you repair or replace your damaged property or vehicle.
Timelines and Documentation Requirements
Erie Insurance aims to handle claims promptly and efficiently. The claims process typically takes 30-60 days, depending on the complexity of the claim.
To support your claim, you may be required to provide documentation such as:
– Police reports
– Medical records
– Property damage estimates
– Proof of ownership
By following these steps and providing the necessary documentation, you can ensure a smooth and efficient claims process with Erie Insurance in Janesville, WI.
Erie Insurance Community Involvement in Janesville, WI
Erie Insurance is deeply committed to giving back to the Janesville community. The branch actively participates in various local events, sponsorships, and volunteer initiatives to support the well-being and growth of the community.
Through these efforts, Erie Insurance aims to make a positive impact on the lives of Janesville residents and contribute to the overall vitality of the city.
Local Events and Sponsorships
- Erie Insurance is a proud sponsor of the annual Janesville Riverfest, a popular community event featuring live music, food vendors, and family-friendly activities.
- The branch also supports the Janesville Art League and its mission to promote the arts in the community.
- Additionally, Erie Insurance provides financial assistance to local schools and organizations, such as the Janesville Public Library and the Boys & Girls Club.
Volunteer Initiatives
Erie Insurance employees regularly volunteer their time to support local causes. They participate in clean-up efforts, mentor students, and provide assistance at community events.
The branch also organizes an annual food drive to benefit the Janesville Salvation Army. Through these volunteer initiatives, Erie Insurance employees make a tangible difference in the community and demonstrate their commitment to being good neighbors.
