Company Overview
Erie Insurance, founded in 1925, is a leading provider of property and casualty insurance in the United States. Headquartered in Erie, Pennsylvania, the company operates in 12 states and the District of Columbia, serving over 1.3 million customers.
Erie Insurance is a mutual insurance company, meaning it is owned by its policyholders. This structure allows the company to focus on providing value to its customers rather than maximizing profits for shareholders. Erie Insurance is committed to providing exceptional service, competitive rates, and financial stability to its policyholders.
Mission, Vision, and Values
Erie Insurance’s mission is to “protect people from the financial consequences of life’s events.” The company’s vision is to be “the best insurer in the country.” Erie Insurance’s core values include integrity, customer focus, financial strength, and teamwork.
Financial Performance and Market Share
Erie Insurance is a financially sound company with a strong track record of profitability. In 2022, the company reported net income of $364 million on total revenue of $6.7 billion. Erie Insurance has a market share of approximately 2% in the personal auto insurance market in the United States.
Beckley, WV Location
The Erie Insurance office in Beckley, WV is conveniently located at 110 E Main Street, Suite 201, making it easily accessible for both residents and businesses in the area. The office is open from Monday to Friday, 8:30 AM to 5:00 PM, and can be contacted at (304) 253-2133. You can also reach out to the office via email at beckley@erieinsurance.com for any inquiries or to schedule an appointment.
Services Offered
The Beckley, WV Erie Insurance office offers a wide range of insurance products and services to meet the needs of individuals, families, and businesses in the community. These services include:
- Auto insurance
- Homeowners insurance
- Renters insurance
- Business insurance
- Life insurance
- Health insurance
Products and Services
Erie Insurance in Beckley, WV offers a comprehensive range of insurance products to protect your assets and provide peace of mind.
Their insurance offerings include:
Homeowners Insurance
- Protects your home, belongings, and personal liability in case of covered events like fire, theft, and weather damage.
- Coverage options include dwelling coverage, personal property coverage, loss of use coverage, and liability coverage.
- Premiums vary based on factors such as the value of your home, location, and deductible.
Auto Insurance
- Provides coverage for your vehicles in case of accidents, collisions, and other covered events.
- Coverage options include liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
- Premiums are determined based on factors such as your driving history, vehicle type, and coverage limits.
Business Insurance
- Protects your business from financial losses due to covered events like property damage, liability claims, and business interruptions.
- Coverage options vary depending on the type of business and its specific needs.
- Premiums are customized based on factors such as industry, location, and revenue.
Additional Services
In addition to these insurance products, Erie Insurance in Beckley, WV also offers a range of additional services to enhance your insurance experience:
- Claims processing: Efficient and personalized claims handling to ensure prompt resolution of your claims.
- Customer support: Dedicated customer service representatives available to assist you with any questions or concerns.
- Online account management: Convenient access to your policy information, claims status, and payment options through Erie Insurance’s online portal.
Customer Reviews and Testimonials
Erie Insurance’s Beckley, WV office has received positive feedback from customers, indicating high levels of satisfaction with the services provided.
Customers have consistently praised the friendly and knowledgeable staff, who go the extra mile to assist with insurance needs and provide personalized advice.
Strengths
- Excellent customer service
- Knowledgeable and helpful staff
- Personalized insurance advice
Areas for Improvement
- Some customers have reported occasional delays in claim processing.
Community Involvement
Erie Insurance is actively involved in the Beckley, WV community, demonstrating its commitment to giving back and supporting local initiatives. The company believes in being a good neighbor and fostering strong relationships with the people it serves.
Erie Insurance supports a variety of organizations and events in Beckley, including:
Sponsorships
– Beckley Little League: Erie Insurance is a proud sponsor of Beckley Little League, providing financial support and volunteer assistance to help youth baseball and softball programs thrive.
– United Way of Southern West Virginia: Erie Insurance supports the United Way through annual campaigns and employee volunteerism, contributing to the organization’s efforts to improve lives in the community.
Donations
– Raleigh County Humane Society: Erie Insurance has made generous donations to the Raleigh County Humane Society, supporting their mission to provide care and shelter for animals in need.
– Beckley Art Center: Erie Insurance has contributed to the Beckley Art Center, supporting its exhibitions, educational programs, and community outreach initiatives.
Volunteer Activities
– United Way Day of Caring: Erie Insurance employees regularly participate in the United Way Day of Caring, volunteering their time to support various community organizations.
– Habitat for Humanity: Erie Insurance employees have volunteered with Habitat for Humanity, helping to build homes for families in need.
Through these initiatives and partnerships, Erie Insurance demonstrates its commitment to making a positive impact in the Beckley community. The company believes that by supporting local organizations and causes, it can help to strengthen the community and make it a better place to live and work.
Career Opportunities
Erie Insurance is committed to providing fulfilling career opportunities at our Beckley, WV office. We offer a variety of roles, including customer service representatives, sales agents, and underwriters.
Our hiring process is designed to identify candidates who are passionate about helping others and who have a strong work ethic. We offer competitive benefits packages, including medical, dental, vision, and life insurance, as well as paid time off and retirement savings plans.
Diversity and Inclusion
Erie Insurance is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe that our employees are our greatest asset, and we strive to create an environment where everyone feels valued and respected.
