Cross Insurance Overview
Cross Insurance is a leading insurance provider in the United States, offering a comprehensive range of insurance products to individuals, families, and businesses. With a rich history spanning over a century, the company has established itself as a trusted and reliable insurer, dedicated to protecting its customers from financial risks.
Cross Insurance is guided by its mission to provide exceptional insurance solutions that meet the evolving needs of its clients. The company’s core values of integrity, customer focus, and financial strength underpin its operations, ensuring that customers receive personalized service, competitive rates, and unwavering support.
Services Offered
Cross Insurance offers a diverse portfolio of insurance products, catering to a wide spectrum of needs. These include:
- Personal insurance: Homeowners, renters, auto, life, and health insurance
- Business insurance: Commercial property, general liability, workers’ compensation, and business interruption insurance
- Specialty insurance: Marine, aviation, and professional liability insurance
Manchester, NH Branch
Our Manchester, NH branch is conveniently located at 123 Main Street, Manchester, NH 03101. Our friendly and knowledgeable staff is ready to assist you with all your insurance needs.
At our Manchester, NH branch, we offer a wide range of insurance products and services, including:
- Auto insurance
- Home insurance
- Business insurance
- Life insurance
- Health insurance
We also offer a variety of special promotions and events throughout the year. Be sure to check our website or call our branch for more information.
Customer Service
The Manchester, NH branch of Cross Insurance is committed to providing excellent customer service. We offer a variety of channels to make it easy for you to get the help you need, when you need it.
You can reach us by phone, email, or in person during our regular business hours. We also offer extended hours on Tuesdays and Thursdays for your convenience.
Phone
Our phone lines are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. You can reach us at (603) 624-4000.
You can also reach us by email at manchester@crossinsurance.com. We will respond to your email as soon as possible, typically within one business day.
In Person
Our Manchester, NH branch is located at 1000 Elm Street, Manchester, NH 03101. We are open Monday through Friday from 8:00 AM to 5:00 PM.
Testimonials
We are proud of the positive feedback we have received from our customers. Here are a few testimonials:
“I have been a customer of Cross Insurance for over 10 years and have always been impressed with their customer service. The staff is always friendly and helpful, and they go above and beyond to make sure I am satisfied.” – John Smith
“I recently had to file a claim, and the process was incredibly easy. The claims adjuster was very helpful and kept me updated throughout the process. I was very happy with the outcome.” – Mary Jones
Community Involvement
Cross Insurance is deeply committed to giving back to the Manchester, NH community. The company believes in supporting local causes and organizations that make a positive impact on the lives of its residents.
Cross Insurance has a long history of sponsoring local events and initiatives. The company is a major sponsor of the Manchester City Library, the Currier Museum of Art, and the Palace Theatre. Cross Insurance also supports a number of local charities, including the United Way of Greater Manchester and the Boys & Girls Club of Manchester.
Partnerships and Initiatives
- Cross Insurance has partnered with the Manchester School District to provide scholarships to deserving students.
- The company has also worked with the City of Manchester to develop a new park in the city’s downtown.
- In addition, Cross Insurance employees volunteer their time to a number of local organizations, including the American Red Cross and the Salvation Army.
Competitive Analysis
Cross Insurance’s primary competitors in Manchester, NH include Liberty Mutual, Travelers, and Progressive. Each of these companies offers a range of insurance products, including auto, home, and business insurance.
When comparing the products and services of these competitors, it is important to consider the following factors: coverage options, deductibles, discounts, and customer service. Cross Insurance offers a wide range of coverage options, including specialty policies for unique risks. The company also offers competitive deductibles and discounts for bundling multiple policies. In terms of customer service, Cross Insurance has a strong reputation for providing personalized and responsive support.
Pricing Comparison
The pricing of insurance policies can vary significantly depending on a number of factors, including the type of coverage, the amount of coverage, and the deductible. However, in general, Cross Insurance’s rates are comparable to those of its competitors. The company also offers a variety of payment plans to make it easier for customers to budget for their insurance premiums.
Competitive Advantage
Cross Insurance’s competitive advantage lies in its focus on customer service and its commitment to providing personalized insurance solutions. The company’s experienced agents take the time to understand each customer’s individual needs and develop a customized insurance plan that meets those needs. Cross Insurance also has a strong track record of providing excellent customer service, with a high customer satisfaction rating.
Areas for Improvement
While Cross Insurance is a strong competitor in the Manchester, NH insurance market, there are a few areas where the company could improve. One area is in the area of online services. The company’s website could be more user-friendly and provide more information about its products and services. Additionally, Cross Insurance could expand its product offerings to include more specialty insurance products.
