Customer Service Information
American National Insurance Company offers exceptional customer support through its dedicated phone line. You can reach their knowledgeable representatives to address any queries or concerns you may have regarding your insurance policies or services.
Contact Details
The official phone number to connect with American National Insurance Company’s customer service department is:
1-800-255-4263
Their customer service hours of operation are:
Monday – Friday: 8:00 AM – 8:00 PM CST
Saturday: 8:00 AM – 4:00 PM CST
Please note that these hours are subject to change during holidays or special events. It’s always advisable to check the company’s website for the most up-to-date information.
Claims Reporting
American National Insurance Company provides a dedicated phone line for reporting claims. Our knowledgeable representatives are available 24/7 to assist you with any type of claim, including:
- Auto accidents
- Homeowners insurance claims
- Health insurance claims
- Life insurance claims
When reporting a claim, please have the following information ready:
- Your policy number
- The date and time of the incident
- A description of the incident
- Any witnesses or other parties involved
- Any documentation or evidence you have
Our claims representatives will guide you through the process and help you get the benefits you deserve.
Filing a Claim Online
In addition to reporting claims over the phone, you can also file a claim online through our secure website. To file a claim online, you will need to create an account and provide some basic information about yourself and your policy. Once you have created an account, you can log in and file a claim at any time.
Policy Inquiries
Policyholders can reach out to us with any questions or concerns regarding their existing policies by calling the dedicated phone line.
When making inquiries, please have your policy number and relevant account information readily available to ensure a smooth and efficient interaction with our customer service representatives.
Policy Information
- Coverage details and benefits
- Premium payments and billing
- Policy changes and modifications
- Policy status and renewal information
Account Information
- Policy number
- Account holder’s name and contact information
- Payment method and history
- Recent transactions and correspondence
Billing and Payment
If you need to make a payment or discuss any billing-related matters, please call our dedicated billing hotline at 1-800-555-1212.
We offer various payment options for your convenience, including online payments, automatic bank drafts, and credit card payments. We also have an automated payment system that allows you to set up recurring payments and ensure timely payments without any hassle.
Payment Options
- Online payments through our secure customer portal
- Automatic bank drafts from your checking or savings account
- Credit card payments over the phone or through the customer portal
- Mail-in payments to our designated mailing address
Automated Payment System
Our automated payment system is designed to simplify your payment process. You can enroll in this system by contacting our billing department or setting it up through your online customer account. Once enrolled, you can specify the payment amount, frequency, and payment method. The system will automatically deduct the payments from your designated account on the scheduled dates, ensuring timely payments and peace of mind.
Agent Locator
Finding an American National Insurance Company agent in your area is easy. You can search for an agent by name, location, or specialty.
To search for an agent by name, visit the American National website and click on the “Find an Agent” tab. Enter the agent’s name in the search bar and click “Search.”
To search for an agent by location, enter your zip code or city and state in the search bar and click “Search.” You can also use the map to find agents in your area.
To search for an agent by specialty, select the type of insurance you need from the drop-down menu and click “Search.” You can also use the filters to narrow your search by experience, language, or other criteria.
Additional Contact Methods
In addition to the phone number, American National Insurance Company offers several alternative contact methods for your convenience.
You can contact the company via email, online chat, or social media channels. The specific contact information and availability of each channel are Artikeld below.
You can send an email to customer.service@anico.com. Please include your name, policy number (if applicable), and a detailed description of your inquiry.
Online Chat
American National Insurance Company offers online chat support from Monday to Friday, 8:00 AM to 8:00 PM EST. To access the chat feature, visit the company’s website and click on the “Chat Now” button.
Social Media
American National Insurance Company has a presence on various social media platforms, including Facebook, Twitter, and LinkedIn. You can send a direct message to the company on any of these platforms with your inquiry.
Accessibility Options
American National Insurance Company is committed to providing equal access to its services for customers with disabilities. We offer a variety of accessibility options to ensure that everyone can easily and effectively communicate with our customer service team.
TTY/TDD Service
Customers who are deaf, hard of hearing, or speech-impaired can reach our customer service representatives via TTY/TDD by dialing 711. Our TTY/TDD service is available 24 hours a day, 7 days a week.
