Company Overview
Secura Auto Insurance, founded in 1944, is a renowned provider of auto insurance solutions. Guided by its mission to protect and empower individuals, the company has consistently upheld its values of integrity, customer focus, and financial strength.
Secura Auto Insurance boasts a solid financial foundation, earning an A+ (Superior) rating from A.M. Best, a leading credit rating agency. This rating reflects the company’s ability to meet its financial obligations and provide reliable coverage to its customers. Moreover, Secura Auto Insurance has consistently received high customer satisfaction ratings, demonstrating its commitment to providing exceptional service and support.
Customer Service
Secura Auto Insurance places great emphasis on customer satisfaction. The company’s dedicated team of insurance professionals is available to assist customers with any questions or concerns, ensuring a seamless and personalized experience. Secura Auto Insurance also offers a variety of convenient online tools and resources, empowering customers to manage their policies and access information at their fingertips.
Coverage Options
Secura provides a comprehensive range of auto insurance coverage options to meet the diverse needs of drivers. These include liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and personal injury protection.
Liability coverage protects you if you cause an accident and are legally responsible for damages or injuries to others. Collision coverage pays for damage to your vehicle if you collide with another vehicle or object. Comprehensive coverage provides protection against theft, vandalism, and other non-collision related events.
Coverage Limits
Secura offers a variety of coverage limits to choose from. The limits you select will determine the maximum amount of coverage you have for each type of loss.
Deductibles
A deductible is the amount you pay out of pocket before your insurance coverage kicks in. Secura offers a range of deductibles to choose from, so you can select the option that best fits your budget.
Exclusions
There are certain types of losses that are not covered by Secura’s auto insurance policies. These exclusions are typically listed in the policy document.
Comparison to Competitors
Secura’s coverage options are comparable to those offered by other major auto insurance companies. However, Secura’s rates are often more competitive, making them a great value for your money.
Pricing and Discounts
Secura Auto Insurance determines your rates based on several factors, including your driving history, the type of vehicle you drive, and where you live. They use a sophisticated algorithm that considers a wide range of data to assess your risk profile and determine an appropriate premium.
The cost of your policy can be affected by factors such as:
- Your age and driving experience
- Your claims history
- The make, model, and year of your vehicle
- Your location
- Your coverage limits
Discounts and Promotions
Secura offers a variety of discounts and promotions to help you save money on your auto insurance, including:
- Multi-car discount: Save up to 25% when you insure multiple vehicles with Secura.
- Good driver discount: Maintain a clean driving record for three years and receive a discount of up to 20%.
- Safe driver discount: Take a defensive driving course and earn a discount of up to 10%.
- Loyalty discount: Stay with Secura for five years and receive a discount of up to 15%.
Customer Service
Secura Insurance prioritizes customer satisfaction, offering multiple channels for support and assistance. Customers can reach Secura representatives via phone, email, or live online chat. The company’s customer service team is known for its prompt response times, knowledgeable agents, and willingness to go the extra mile.
Customer Reviews and Testimonials
Secura has received consistently positive feedback from customers, with many praising the company’s exceptional customer service. On independent review platforms, Secura consistently ranks highly for its responsiveness, helpfulness, and ability to resolve issues efficiently.
Comparison to Other Insurers
Compared to other insurance providers, Secura stands out for its superior customer service. Secura’s customer satisfaction ratings consistently exceed industry averages, and the company has been recognized for its commitment to customer care. Secura’s customer-centric approach sets it apart as a leader in the insurance industry.
Getting a Quote
Obtaining a quote from Secura is a straightforward process that can be completed online or through an agent.
To get a quote online, visit Secura’s website and provide the following information:
- Your name and contact information
- Your vehicle information (make, model, year)
- Your driving history
- Your desired coverage options
Once you have entered all of the required information, Secura will provide you with a quote within minutes.
Comparison to Other Insurers
Secura’s quotes are generally competitive with those of other insurers. The following table compares Secura’s quotes to those of two other major insurers:
| Insurer | Average Annual Premium |
|---|---|
| Secura | $1,200 |
| Insurer A | $1,250 |
| Insurer B | $1,150 |
As you can see, Secura’s quotes are in line with those of other insurers. However, it is important to note that your individual quote may vary depending on your specific circumstances.
Additional Features
Secura offers a range of additional features to enhance the customer experience and provide comprehensive protection. These features include:
- Roadside Assistance: 24/7 roadside assistance, including towing, battery jump-starts, flat tire changes, and lockout services.
- Accident Forgiveness: After a certain period of accident-free driving, Secura may waive the surcharge for a first at-fault accident.
- Telematics Program: Secura’s Drivewise program monitors driving behavior and rewards safe drivers with discounts on their premiums.
These additional features set Secura apart from competitors and provide added value to customers. Roadside assistance offers peace of mind and convenience in case of emergencies, while accident forgiveness protects drivers from premium increases after an at-fault accident. The telematics program promotes safe driving habits and rewards customers for responsible behavior.
