Insurance Auto Auction Omaha Locations
Insurance Auto Auction (IAA) operates two locations in Omaha, Nebraska. These facilities provide a wide range of services for insurance companies, salvage buyers, and the general public.
Addresses and Contact Information
- IAA Omaha East
- Address: 10401 Giles Rd, Omaha, NE 68138
- Phone: (402) 895-2200
- Hours: Monday-Friday: 8:00 AM – 5:00 PM, Saturday: 8:00 AM – 12:00 PM
- IAA Omaha West
- Address: 11121 S 108th St, Omaha, NE 68137
- Phone: (402) 592-8400
- Hours: Monday-Friday: 8:00 AM – 5:00 PM, Saturday: 8:00 AM – 12:00 PM
Vehicles Available at Insurance Auto Auction Omaha
Insurance Auto Auction Omaha boasts a vast inventory of vehicles, ranging from sedans and SUVs to trucks and motorcycles. With a wide selection of makes, models, and years, there’s something for every taste and budget.
The auction features a diverse mix of vehicles from various manufacturers, including Ford, Chevrolet, Toyota, Honda, and Jeep. You’ll find a range of popular models such as the Ford F-150, Chevrolet Silverado, Toyota Camry, Honda Accord, and Jeep Wrangler.
Unique and Specialty Vehicles
In addition to its regular inventory, Insurance Auto Auction Omaha occasionally offers unique and specialty vehicles. These may include classic cars, sports cars, or even exotic vehicles. Past auctions have featured everything from vintage Mustangs to high-performance Corvettes.
Insurance Auto Auction Omaha Bidding Process
Bidding at Insurance Auto Auction Omaha is a straightforward and efficient process. Here’s an overview of how it works:
Before you can participate in the auction, you must register and obtain a bidder number. You can do this online or at the auction site. Once you have a bidder number, you can start browsing the vehicles available for auction.
Types of Bids
There are two main types of bids you can place at Insurance Auto Auction Omaha:
- Live bids: These are bids that are placed in person at the auction. You can raise your paddle to indicate your bid, or you can bid online through the auction’s website.
- Online bids: You can place online bids through the auction’s website. This is a convenient option if you can’t attend the auction in person.
Tips for Successful Bidding
Here are a few tips for successful bidding at Insurance Auto Auction Omaha:
- Do your research: Before you start bidding, take some time to research the vehicles that are available for auction. This will help you get a good idea of what they’re worth and what you’re willing to pay.
- Set a budget: Before you start bidding, decide how much you’re willing to spend. This will help you stay within your budget and avoid overspending.
- Be prepared to walk away: If the bidding gets too high, don’t be afraid to walk away. There will always be other auctions and other vehicles available.
Fees and Charges at Insurance Auto Auction Omaha
When purchasing a vehicle at Insurance Auto Auction Omaha, buyers are responsible for certain fees and charges. Understanding these costs is crucial for budgeting and planning purposes.
The following are the primary fees associated with purchasing a vehicle at Insurance Auto Auction Omaha:
Buyer’s Premium
- A buyer’s premium is a percentage-based fee added to the final bid price of a vehicle. This fee typically ranges from 10% to 15% and is used to cover the auction’s operating costs.
Processing Fee
- A processing fee is a flat fee charged to process the paperwork associated with the vehicle purchase. This fee typically ranges from $50 to $100.
Other Applicable Charges
- Additional fees may apply, such as a title fee, registration fee, or sales tax. These fees vary depending on the state in which the vehicle is registered.
Payment and Pickup at Insurance Auto Auction Omaha
After winning a bid at Insurance Auto Auction Omaha, completing the payment and picking up the vehicle are crucial steps. Here’s an overview of the payment and pickup procedures:
Upon winning a bid, the buyer must make a non-refundable deposit of $500 within 24 hours. This deposit can be made in person, online, or over the phone. The remaining balance must be paid in full within 3 business days.
Accepted Payment Methods
- Cash
- Cashier’s check
- Money order
- Credit card (Visa, MasterCard, Discover, American Express)
- Debit card
Vehicle Pickup
Once the payment is complete, the buyer can pick up the vehicle during the designated pickup hours. The vehicle must be picked up within 10 business days after the auction date. Buyers are responsible for arranging their own transportation for the vehicle.
To pick up the vehicle, the buyer must present the following documents:
- Proof of payment
- Valid driver’s license
- Proof of insurance
The auction staff will assist with the paperwork and provide the buyer with the keys to the vehicle.
Insurance Auto Auction Omaha Online Services
Insurance Auto Auction Omaha provides a convenient online platform for customers to search, bid, and purchase vehicles. To access these services, you must first register for an account. The registration process is quick and easy, requiring basic personal and contact information.
Once you have an account, you can browse the extensive inventory of vehicles available at Insurance Auto Auction Omaha. The online catalog allows you to filter your search by vehicle make, model, year, and other criteria. You can also view detailed vehicle descriptions, photos, and condition reports.
Placing Bids Online
To place a bid on a vehicle, you must first log in to your account. You can then navigate to the vehicle’s auction page and enter your bid amount. Insurance Auto Auction Omaha uses a proxy bidding system, which means that your bid will be automatically increased up to your maximum bid amount as needed to stay competitive.
You can monitor the progress of your bids and receive notifications if you are outbid. The auction will close at the designated time, and the highest bidder will be notified if they have won the vehicle.
Insurance Auto Auction Omaha Customer Service
For assistance with any inquiries or issues related to Insurance Auto Auction Omaha, customers can reach out to their dedicated customer service team.
The customer service representatives are available to provide support with a wide range of matters, including:
- Vehicle information and availability
- Bidding process and procedures
- Payment and pickup arrangements
- Account-related inquiries
- General questions and concerns
Customers can contact Insurance Auto Auction Omaha customer service through the following channels:
Phone:
The customer service hotline is available at (402) 339-3314.
Email:
Customers can send inquiries to the customer service email address: omaha@iaai.com.
Live Chat:
Live chat support is available on the Insurance Auto Auction Omaha website during business hours.
Insurance Auto Auction Omaha Reviews and Testimonials
Insurance Auto Auction Omaha has received mixed reviews from customers who have purchased vehicles at their auctions. While some customers have had positive experiences, others have expressed dissatisfaction with the auction process or the vehicles they purchased.
Positive reviews often praise the auction’s wide selection of vehicles, competitive prices, and knowledgeable staff. Customers who have had positive experiences often report finding good deals on vehicles that met their needs.
Negative reviews, on the other hand, often criticize the auction’s hidden fees, lack of transparency, and poor customer service. Some customers have reported feeling pressured into buying vehicles they did not want or paying more than they expected.
Overall, the reviews of Insurance Auto Auction Omaha are mixed. While some customers have had positive experiences, others have expressed dissatisfaction with the auction process or the vehicles they purchased. It is important to do your research and read reviews from multiple sources before attending an auction.
Positive Reviews
- Wide selection of vehicles
- Competitive prices
- Knowledgeable staff
- Good deals on vehicles
Negative Reviews
- Hidden fees
- Lack of transparency
- Poor customer service
- Pressure to buy vehicles
- Paying more than expected
