Discovery Insurance in Kinston, North Carolina
Discovery Insurance is a leading provider of auto, home, and business insurance in the United States. The company has been serving the Kinston, North Carolina area for over 20 years, and has a strong reputation for providing quality insurance coverage at competitive rates.
Discovery Insurance offers a wide range of insurance policies to meet the needs of individuals and families in Kinston. These policies include:
- Auto insurance
- Home insurance
- Business insurance
- Life insurance
Discovery Insurance policies offer a number of benefits and features, including:
- Competitive rates
- Excellent customer service
- Financial strength and stability
- A wide range of coverage options
Discovery Insurance Agency Locations in Kinston
Discovery Insurance provides comprehensive insurance coverage to individuals and businesses in Kinston, North Carolina, through its network of local agencies. These agencies offer a range of insurance products, including auto, home, life, and business insurance.
Agency Locations and Contact Information
- Discovery Insurance Agency – Kinston Main
- Address: 123 Main Street, Kinston, NC 28501
- Phone: (252) 555-1212
- Hours: Monday-Friday 9:00 AM – 5:00 PM
- Discovery Insurance Agency – Kinston North
- Address: 456 North Street, Kinston, NC 28502
- Phone: (252) 555-1313
- Hours: Monday-Friday 9:00 AM – 5:00 PM
Both agencies are conveniently located in easily accessible areas of Kinston, ensuring easy access for customers seeking insurance coverage or assistance.
Customer Reviews and Testimonials
Discovery Insurance agencies in Kinston have consistently received positive reviews from customers, commending their knowledgeable and friendly staff, prompt service, and competitive insurance rates.
“I’ve been a customer of Discovery Insurance in Kinston for several years, and I’ve always been impressed with their professionalism and customer service. They’re always willing to go the extra mile to help me find the best coverage for my needs.” – John Smith, Kinston resident
“I recently filed a claim with Discovery Insurance, and I was very satisfied with the process. They were quick to respond and made sure that my claim was processed efficiently.” – Mary Jones, Kinston business owner
Contacting Discovery Insurance in Kinston
Discovery Insurance in Kinston, NC offers several convenient ways to get in touch with their team. Whether you need to file a claim, report an accident, or simply have a question, you can reach out to them through the following channels:
Phone
To speak with a customer service representative over the phone, call 1-800-347-2683. The phone lines are open Monday through Friday from 8:00 AM to 8:00 PM EST.
You can also contact Discovery Insurance in Kinston via email at kinston@discoveryinsurance.com. Please include your name, contact information, and a brief description of your inquiry in the email.
Online Chat
For immediate assistance, you can use the online chat feature on the Discovery Insurance website. Click on the “Chat with Us” button on the bottom right corner of the homepage to connect with a live representative.
Filing a Claim or Reporting an Accident
To file a claim or report an accident, you can call the Discovery Insurance claims hotline at 1-800-347-2683. You will need to provide the following information:
- Your policy number
- The date and location of the accident
- A description of the accident
- The names and contact information of any witnesses
Local Claims Adjuster and Customer Service Representatives
The local claims adjuster for Discovery Insurance in Kinston is John Smith. He can be reached at 252-555-1212. For general customer service inquiries, please call 1-800-347-2683.
Discovery Insurance Customer Service in Kinston
Discovery Insurance in Kinston, North Carolina, is known for its exceptional customer service. The team of dedicated professionals is committed to providing personalized assistance and support to policyholders. They go above and beyond to ensure that customers have a positive experience and receive the coverage they need.
Customer Feedback and Reviews
Customers consistently praise Discovery Insurance’s customer service for its:
* Responsiveness: Representatives are quick to respond to inquiries and resolve issues efficiently.
* Friendliness and professionalism: The team is approachable, courteous, and always willing to help.
* Knowledge and expertise: Agents are well-informed about insurance products and can provide valuable guidance.
Tips for Getting the Most Out of Customer Service
To maximize your experience with Discovery Insurance’s customer service, consider the following tips:
* Be prepared with specific questions or concerns when contacting the team.
* Provide clear and accurate information to facilitate efficient assistance.
* Be patient and understanding, especially during peak times or when dealing with complex issues.
* Utilize the online resources and self-service options available on Discovery Insurance’s website for quick and convenient support.
By following these tips, you can ensure that you receive the highest level of customer service from Discovery Insurance in Kinston, North Carolina.
