Identify Contact Information
Contacting Mr. Cooper’s Insurance Department is easy and convenient.
You can reach them directly by phone at 866-466-2667. This phone line is available from Monday to Friday, 8:00 AM to 8:00 PM EST, and on Saturdays from 8:00 AM to 4:00 PM EST. The line is closed on major holidays.
Alternative Contact Methods
While the phone line is the most direct way to contact the Insurance Department, you can also reach them through other methods.
- Email: You can send an email to insurance@mrcooper.com with your inquiries or concerns.
- Live Chat: A live chat option is available on Mr. Cooper’s website, allowing you to connect with a customer service representative in real-time.
Purpose of the Department
The Mr. Cooper Insurance Department is a dedicated team that provides a comprehensive suite of insurance solutions tailored to meet the diverse needs of our valued customers.
Our department is responsible for managing and servicing a wide range of insurance policies, including:
- Homeowners insurance
- Renters insurance
- Auto insurance
- Life insurance
In addition to these core offerings, we also provide specialized services such as:
- Risk assessment and mitigation planning
- Customized insurance solutions for unique needs
- Claims assistance and support
Customer Support and Assistance
The Insurance Department offers comprehensive customer support to ensure a seamless experience for policyholders. Customers can reach out to our dedicated team of insurance professionals for assistance with their policies, claims, or any queries they may have.
Phone Support
Customers can connect with our knowledgeable insurance advisors over the phone for personalized assistance. Our phone lines are open during regular business hours, and our team is committed to providing prompt and efficient support.
Online Account Management
For added convenience, customers can access their insurance policies and manage their accounts online. The secure online portal allows policyholders to view policy details, make payments, report claims, and track their progress.
Mobile App
The Insurance Department’s mobile app provides customers with 24/7 access to their insurance information. Through the app, customers can access their policies, file claims, request roadside assistance, and connect with our support team.
Department Accessibility
The Insurance Department of Mr. Cooper is committed to providing accessible and convenient services to its customers.
Customers can reach the Insurance Department by phone, email, or through the company’s website. The department is available during regular business hours, Monday through Friday, from 8:00 AM to 5:00 PM PST.
Contact Information
- Phone: 1-800-555-1212
- Email: insurance@mrcooper.com
- Website: www.mrcooper.com/insurance
Locations and Regions
The Insurance Department is available to customers in all 50 states. The department has offices in major cities across the country, including New York City, Los Angeles, Chicago, and Dallas.
Language Support
The Insurance Department offers language support in English and Spanish. Customers can request assistance in their preferred language by contacting the department by phone or email.
